Shipping Info - rejelinvestment
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Shipping Info

1. Processing Time

All orders are processed within 1-2 business days (excluding weekends and public holidays) after payment confirmation. You will receive a confirmation email once your order has been shipped.

During peak periods or promotional sales, processing times may be slightly extended. We appreciate your patience and will communicate any delays promptly.

2. Shipping Methods & Rates

We offer the following shipping options for domestic and international deliveries:

Shipping Method Estimated Delivery Rate
Standard Delivery (Nigeria) 3-5 business days Calculated at checkout
Express Delivery (Nigeria) 1-2 business days Calculated at checkout
West Africa Regional 5-10 business days Calculated at checkout
International Shipping 10-20 business days Calculated at checkout
Bulk/Wholesale Orders 7-14 business days Contact us for quote

Shipping rates are calculated based on destination, weight, and shipping method selected. Free shipping may be available on orders above a specified threshold during promotional periods.

3. Delivery Areas

We ship to all states within Nigeria and select international destinations. If your location is not available at checkout, please contact us at rejelinvestment@gmail.com or call 08033977878 to arrange special delivery.

4. Order Tracking

Once your order is shipped, you will receive an email with your tracking number and a link to track your package. You can also track your order by logging into your account on our website.

Please allow 24-48 hours for tracking information to update after receiving your shipping confirmation.

5. Delivery Issues

In the event of a delivery issue, please contact us immediately:

  • Lost packages: Report within 14 days of estimated delivery date
  • Damaged packages: Report within 48 hours of receipt with photos
  • Incorrect address: Contact us before shipment if you notice an error
  • Failed delivery attempts: Redelivery fees may apply after multiple attempts

6. International Shipping

International orders may be subject to customs duties, taxes, and import fees imposed by the destination country. These charges are the responsibility of the recipient and are not included in our shipping rates.

Delivery times for international orders may vary due to customs clearance procedures. We are not responsible for delays caused by customs processing.

7. Bulk & Wholesale Orders

For bulk and wholesale orders, shipping arrangements are customized based on order volume and destination. Please contact our sales team for a shipping quote and estimated delivery timeline.

Wholesale orders may qualify for discounted or free shipping depending on order value and destination.

8. Packaging

All products are carefully packaged to ensure they arrive in perfect condition. We use eco-friendly packaging materials where possible to support our commitment to sustainability.

Bulk orders are packaged in sealed, food-grade containers with proper labeling and handling instructions.

9. Contact Us

If you have any questions about shipping or need assistance with your order, please reach out to us:

  • Email: rejelinvestment@gmail.com
  • Phone: 08033977878, 07051122526
  • Address: No 2 New world city, after Yowren college ugbiwangue, Warri, Delta state, Nigeria.